Unable to fetch the cPanel user file

Unable to fetch the cPanel user file

Description :

While modify domain account in whm/Cpanel it is giving error that Unable to fetch the cPanel user file.I want to change the user name of the account.

Solution :

– Open the server using SSH login.

– Go to the below path

   cd /var/cpanel/users

– Check the user permission with the below command

ls -lah username

-rw-r—–  1 root username  198 Jun  8 14:03 username

– After that open the file and check the user name in the file.

cd /var/cpanel/users
nano username
update the username in the file with the cpanel user name for this account.
– Now restart the httpd services from the server.

– Try to change the user name from the Whm/Cpanel now.

Tags:Cpanel,WHM,cpanel turoies,Linus,User configuration.